STEP ONE - Enter contact details STEP TWO - Select device iPhone 5S iPhone 5 iPhone 4S iPhone 4 iPhone 3GS iPad iPad mini STEP THREE - Select device problem(s) Cracked Glass Cracked Glass Battery Battery Display Display Wi-Fi Wi-Fi Water Damage Water Damage Home Button Home Button Power Button Power Button Mute Switch Mute Switch Volume Buttons Volume Buttons Charging port Charging port Headphone jack Headphone jack External speaker External speaker Microphone Microphone Earspeaker Earspeaker Problem description / notes (optional)